Privacy Policy:

hormone-harmony-marketplace.launchcart.store operates hormone-harmony-marketplace.launchcart.store and may operate other websites. It is hormone-harmony-marketplace.launchcart.store policy to respect your privacy and are committed to protecting it. The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used. This statement only applies to this Website.

BY AGREEING TO THIS PRIVACY POLICY, YOU ARE AGREEING TO RECEIVE EMAILS FROM DR. RITAMARIE HEALTH LLC FOR PRODUCT UPDATES, WEEKLY NEWSLETTERS, AND MARKETING PROMOTIONS.

WHAT INFORMATION DO WE COLLECT AND HOW IS IT USED?

Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name or email address. In addition, we may ask you to create a user profile, which would allow you to create a username and password. We will store the username, but your password will not be visible in our records.

Information We Collect from Others: We may receive information about you from other sources. For example, if you use third-party software through the site, they may transfer information to us for fulfillment.

Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.

Cookies: We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.

Email marketing: We may send you emails about our site and related course(s), registration, course content, your course progress, or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion. Signing up for an account on our Website also transfers your email address to Keap and is used for delivery of product updates and newsletters.

HOW YOUR INFORMATION MAY BE USED

We may use the information collected in the following ways:

To operate and maintain the Website;
To create your account, identify you as a user of the Website, and customize the Website for your account;
To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
To send you administrative communications, such as administrative emails, confirmation emails, technical notices, policy updates, or security alerts;
To respond to your comments or inquiries;
To provide you with user support;
To track and measure advertising on the Website;
To process payment for purchases you make through the Website; or,
To protect, investigate, and deter against unauthorized or illegal activity.

THIRD-PARTY USE OF PERSONAL INFORMATION

We may share your information with third parties when you explicitly authorize us to share your information.

Our shop is hosted by LaunchCart. They provide us with the e-commerce platform that allows us to sell our products/services to you.

Your data is stored through LaunchCart's data storage, databases, and the general LaunchCart application. They store your data on a secure server behind a firewall. How LaunchCart uses your personal information is subject to LaunchCart's Privacy Policy and their Privacy for Customers Policy.

If you make a purchase on our site, we use a third-party payment processor such as Stripe or PayPal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

For more insight, you may also want to read LaunchCart's Terms of Service or Privacy Statement.

Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. When you click on links on our Website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. The Website currently uses the following third-party service providers:

Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics. For more information on Google’s Analytics privacy policies, please visit this site.

Stripe – this service is used to serve our e-commerce platforms. At no time is your banking information passed to the Website. We receive only information used for order fulfillment.

PayPal – this service is used to serve our e-commerce platforms. At no time is your banking information passed to the Website. We receive only information used for order fulfillment.

Keap – this service is used for the delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications. How Keap uses your personal information is subject to Keap’s Privacy Policy.

Facebook Pixel – this service is used to track your actions on this website for purposes of promotional retargeting via Facebook and Instagram ads. You may opt-out of behavioral advertising with the Facebook Pixel here.

Pinterest Tag –this service is used to track your actions on this website for purposes of promotional retargeting via Pinterest ads. You may opt-out of behavioral advertising with the Pinterest Tag here.

Google Drive – this service may collect your name, email address, location (city and state), and IP address when you fill out any Google Form, Google Doc, or Google Sheet on this site. How Google uses your personal information is subject to Google's Privacy Policy.

Zapier – this service connects information shared through the platforms listed above with each other for order fulfillment and to fulfill normal business operations. How Zapier uses your personal information is subject to Zapier's Privacy Policy.

Thrivecart – this service is our eCommerce platform used for digital downloads and digital course delivery hosted at https://thrivecart.drritamarie.com. When you enroll as a student or subscriber (“learner”) on our site or related courses, as part of the enrolling process, we collect and store your name, username, email address, and password for purposes of delivering your paid digital content. Your password will not be visible in our records. We may send you emails about our site and related course(s), registration, course content, your course progress, or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion. Signing up for an account on Monica Froese’s Thrivecart course site also transfers your email address to Keap and is used for the delivery of product updates and newsletters. You can read our full Privacy Policy for our Thrivecart course site.

This list may be amended from time to time at the Website’s sole discretion.

Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

ANONYMOUS DATA
From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.

PUBLICLY VISIBLE INFORMATION
If you create a user profile on the Website or leave a comment, certain information may be publicly visible.

COOKIES
The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, and customize Website content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.

Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in their Internet browser, not all functions of our Website may be entirely usable.

ADVERTISING

Retargeting Ads
From time to time, the Website may engage in remarketing efforts with third-party companies, such as Google, Facebook, Instagram, or Pinterest, in order to market the Website. These companies use cookies to serve ads based on someone's past visits to the Website.

Facebook: Opt-out of Facebook remarketing https://www.facebook.com/help/568137493302217
Instagram: Opt-out of Instagram remarketing https://help.instagram.com/1415228085373580
Google: Opt-out of Google remarketing https://myadcenter.google.com/home?hl=en&sasb=true&ref=ad-settings
Pinterest: Opt-out of Pinterest remarketing https://help.pinterest.com/en/article/personalization-and-data

Affiliate Program Participation
The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.

Dr. Ritamarie Health LLC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to Amazon.com. As part of this Amazon Associates program, the Website will post customized links provided by Amazon to track the referrals to their website. This program utilizes cookies to track visits for the purpose of assigning commissions on these sales. As an Amazon Associate, I earn from qualifying purchases.

Newsletters
On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.

RIGHTS RELATED TO YOUR PERSONAL INFORMATION

Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at staff@drritamarie.com to be removed from our mailing list.
Access – You may access the personal information we have about you by submitting a request to staff@drritamarie.com.
Amend – You may contact us at staff@drritamarie.com to amend or update your personal information.
Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to staff@drritamarie.com.

Please note that we may need to retain certain information for record-keeping purposes, to complete transactions, or when required by law.

SENSITIVE PERSONAL INFORMATION

At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

CHILDREN'S INFORMATION

The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information about a child under the age of 16 in its database, please contact us immediately at staff@drritamarie.com, and we will use our best efforts to remove such information from our records promptly.

CONTACT INFORMATION

At any time, please contact us at staff@drritamarie.com for questions related to this Privacy Policy.

CHANGES TO PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Medical Disclaimer: The information on this website is not intended to replace a one-on-one relationship with a qualified healthcare professional and is not intended as medical advice. It is intended as a sharing of knowledge and information from the research and experience of Dr. Ritamarie Loscalzo, drritamarie.com, and the experts who have contributed. We encourage you to make your own healthcare decisions based upon your research and in partnership with a qualified healthcare professional.

By completing your purchase of a Dr. Ritamarie Health LLC product (the “Product”), you agree that you have read, understood, and agree to the following Terms and Conditions of Use (the “Terms”).

This policy applies to the website administered by Company (“Website”), located at https://www.drritamarie.com and https://shop.drritamarie.com

EMAIL ADDRESS COLLECTION

By completing this purchase, you are consenting to join Dr. Ritamarie's email lists through Keap, where you will receive regular communications such as weekly newsletters and occasional promotional offers. You can unsubscribe at any time at the bottom of the email or by emailing staff@drritamarie.com.

COPYRIGHT

The Website, courses, and digital downloads on The Hormone Harmony Marketplace LaunchCart site, Thrivecart site, the Canva Templates, the Keap Templates, the Clickfunnels Templates, and the Google Templates include materials protected by intellectual property laws, including but not limited to written text, logos, photos, videos, music, art, designs, and graphics. You may view, download, print, email, and use materials on the Website for personal, noncommercial purposes only. You may not republish, reproduce, duplicate, copy, display, distribute, or otherwise use any material from the Website for commercial purposes. Any reproduction or unauthorized use of any materials found on this Website shall constitute infringement. Your purchase grants you a single, non-transferable license to the specific materials you've purchased (including free and paid content). All content you obtain through the course is the property of Dr. Ritamarie Health LLC, and your license allows for personal, non-commercial use only by you.

TRADEMARKS

Dr. Ritamarie Health LLC’s trademarks, including all federally registered trademarks, and trade dress may not be used in connection with any product or service that is not Dr. Ritamarie Health LLC’s in any manner likely to cause confusion among consumers or in any manner that disparages or discredits Dr. Ritamarie Health LLC.

Our trademarks include:
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From time to time, the Website will legally utilize trademarks owned by third parties. These trademarks are the respective property of their owners.

DISCLOSURES

Dr. Ritamarie Health LLC has made every effort to ensure that all information in the Product has been tested for accuracy. Dr. Ritamarie Health LLC makes no guarantees regarding the results that you will see from using the information provided in the Product.
Dr. Ritamarie Health LLC disclaims liability for incidental or consequential damages and assumes no responsibility or liability for any loss or damage suffered by any person as a result of use of the information provided in the Product. Dr. Ritamarie Health LLC assumes or undertakes no liability for any loss or damage suffered as a result of the use of any information found in the Product.
Dr. Ritamarie Health LLC has made every effort to ensure that all business information, including but not limited to any references to technology or business methodology, provided in the Product has been tested for accuracy. There is no guarantee that you will see positive results for your business using the techniques and materials provided in the Product. Dr. Ritamarie Health LLC assumes no responsibility for your decisions or for policies or practices that you implement based on information in the Product. Everything provided in the Product is for informational purposes only.

Any statements related to income or earnings potential in the Product are examples of what may be possible in the future. Dr. Ritamarie Health LLC makes no guarantees regarding results, present or future. Dr. Ritamarie Health LLC is not responsible for your earnings, income, sales, or any other performance as a result of the actions you take based upon the information provided in the Product. The Product is provided for informational purposes only.

YOUR RESPONSIBILITY

The Product was developed strictly for informational purposes. You understand and agree that you are fully responsible for your use of the information provided in the Product. Dr. Ritamarie Health LLC makes no representations, warranties, or guarantees. You understand that results may vary from person to person. Dr. Ritamarie Health LLC assumes no responsibility for errors or omissions that may appear in the Product.

NO WARRANTIES

The Product is provided on an "as is" and "as available" basis without any representations or warranties, expressed or implied. Dr. Ritamarie Health LLC makes no representations or warranties in relation to the Product or the information and materials provided therein.

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, DR. RITAMARIE HEALTH LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Dr. Ritamarie Health LLC makes no warranty the Product will meet your requirements or represents the full functionality, accuracy, and reliability of the Product.

NO PROFESSIONAL RELATIONSHIP

Your use of this Product – including implementation of any suggestions set out in this Product and/or use of any resources available on this Product – does not create a professional-client relationship between you and Dr. Ritamarie Health LLC or any of its professionals.

LIMITATION OF LIABILITY
DR. RITAMARIE HEALTH LLC WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE OR SPECIAL DAMAGES OF ANY KIND, HOWEVER CAUSED, INCLUDING LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY OR OTHERWISE, EVEN IF THE OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
INDEMNITY

You agree to defend, indemnify, and hold Dr. Ritamarie Health LLC, its owners, members, employees, officers, directors, managers, and agents harmless from and against any and all losses, claims, suits, actions, liabilities, obligations, costs, and expenses (including reasonable attorneys' fees and expenses) which we suffer as a result of third-party claims based on: (i) your negligence or intentional misconduct, (ii) your breach of any provision of the Terms of Service (including representation or warranty); or, (iii) death, personal injury, or property damage arising out of, or relating to, your obligations hereunder.

JURISDICTION AND VENUE

These Terms shall be governed by and construed in accordance with the laws of the State of Texas without giving effect to its conflict of laws. The nearest state and federal court to Austin, TX, shall have exclusive jurisdiction over any case or controversy arising from or relating to this Product, including but not limited to these Terms. By using this Product, you hereby submit to the exclusive jurisdiction and venue of these courts and consent irrevocably to personal jurisdiction in such courts, and waive any defense of forum non conveniens.

SHARING YOUR DIGITAL DOWNLOAD IS STRICTLY PROHIBITED

This will result in your access being immediately revoked, and your payment will be forfeited. You will be held liable for damages to Dr. Ritamarie Health LLC.

USE OF TESTIMONIALS

We follow the FTC's rules surrounding endorsements and testimonials. As such, all endorsements or testimonials were received via text, audio, or video from a real person about their personal experience. Individual results may vary. Testimonials are not an indicator that you will have the same results.

COMMUNITY ACCESS

Some of our Products also contain access to a private Facebook group (the “Private Groups”). Dr. Ritamarie Health LLC is not liable for, nor does Dr. Ritamarie Health LLC endorse, the information shared amongst community members in the Private Groups. Access to Private Groups may be revoked at any time by Dr. Ritamarie Health LLC. The Private Groups are provided solely for your convenience and may be shut down at any time by Dr. Ritamarie Health LLC, with or without notice. The closing of a Private Group is not grounds for a refund of any kind. The Private Groups are provided strictly as free bonuses to the courses.
You are solely responsible for your interactions with other members of the Private Groups. You understand and agree that any contact, whether online or in-person, with any participant is done solely at your own risk. Dr. Ritamarie Health LLC disclaims any and all liability for any interactions between participants, and you expressly hold Dr. Ritamarie Health LLC harmless for any such interaction.

CONFIDENTIALITY AND PRIVACY

Dr. Ritamarie Health LLC respects your privacy and insists you agree to respect the privacy of Dr. Ritamarie Health LLC and all other members of the Service ("Participants"). Any confidential information ("Confidential Information") shared by the Participants or any Dr. Ritamarie Health LLC’s representative is confidential, proprietary, and belongs solely and exclusively to the disclosing party. All Parties agree not to disclose, reveal, or make use of any Confidential Information or any transactions during discussions, in the Private Groups, or otherwise. You agree not to use such Confidential Information in any manner other than in discussion with other Participants. Both Parties will keep Confidential Information in the strictest confidence and shall use the best efforts to safeguard the Confidential Information and to protect it against disclosure, misuse, espionage, loss, and theft. You agree not to violate Dr. Ritamarie Health LLC’s publicity or privacy rights. Furthermore, you will not reveal any information to a third party obtained in connection with these Terms of Use. By purchasing the Product, you agree that if you violate or display any likelihood of violating this Agreement, Dr. Ritamarie Health LLC and/or the Participants will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.

ACCESS MAY BE REVOKED AT ANYTIME

Dr. Ritamarie Health LLC reserves the right, in its sole discretion to revoke access to the Product at any time. Dr. Ritamarie Health LLC also reserves the right, in its sole discretion, to revoke access to the Product without providing a refund if any content has been copied or used in an unauthorized manner. This includes copying the concept or creating a competing product using the information learned from the Product. Dr. Ritamarie Health LLC reserves the right to pursue damages for unauthorized use of Product materials.

MODIFICATIONS TO THE SERVICE

Dr. Ritamarie Health LLC reserves the right to modify or discontinue, temporarily or permanently, the Product (or any part thereof) with or without notice. You agree that Dr. Ritamarie Health LLC will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Product.

EQUITABLE RELIEF

You acknowledge and agree that in the event of certain breaches of the Terms of Service, Dr. Ritamarie Health LLC may suffer irreparable injury, such that no remedy at law will afford it adequate protection against, or appropriate compensation for, such injury. Accordingly, you agree that Dr. Ritamarie Health LLC shall be entitled to any injunctive relief without having to post a bond, as may be granted by a court of competent jurisdiction.

PAYMENT PLANS

Access will be revoked without a refund to any course or digital download if a customer does not complete a payment plan or subscription payments on schedule.

REFUNDS

Due to the digital nature and immediate access you receive to the Institute of Nutritional Endocrinology’s, Dr. Ritamarie’s, and the Hormone Harmony Marketplace’s products, all sales of eBooks, templates, spreadsheets, PDFs, courses, subscriptions, Keap templates, Clickfunnels templates, Canva templates, ThriveCart templates, workshops, Google Docs/Sheets and memberships are final.

We take your investment seriously by being transparent on all of our product listings. When in doubt, please email us your specific questions about the product before making a purchase: staff@drritamarie.com

POLICIES FOR THE KEY TEMPLATES

The Keap Templates are customizable templates for use solely in the Keap system. All use of the Keap Templates are also subject to Keap’s terms and conditions (https://keap.com/legal). To use Keap Templates, you must remove the Dr. Ritamarie Health LLC branding and stock images before use and insert your own branding and images. Any violation of this provision may result in liability for copyright and trademark infringement. Detailed instructions for use will be provided, and it is your sole responsibility to confirm you are complying with all customization requirements. Dr. Ritamarie Health disclaims all liability related to your use of the Keap Templates and is in no way sponsored, endorsed, administered, associated, or affiliated with Keap.

Purchases of Keap Templates are for individual use only. You may not share or sell the Keap Templates to any third parties and the Keap Templates must remain in your own Keap account. You may not use the Keap Templates for client work. If a client wants to use the templates, they must purchase their own copy of the templates and load them into their own account.

POLICIES FOR THE CLICKFUNNELSTEMPLATES

The Clickfunnels Templates are customizable templates for use solely in Clickfunnels. All use of the Clickfunnels Templates are also subject to Clickfunnels' terms and conditions (https://www.Clickfunnels.com/legal). To use the Clickfunnels Templates, you must remove the Dr. Ritamarie Health LLC branding and stock images before use and insert your own branding and images. Any violation of this provision may result in liability for copyright and trademark infringement. Detailed instructions for use will be provided, and it is your sole responsibility to confirm you are complying with all customization requirements. Dr. Ritamarie Health disclaims all liability related to your use of the Clickfunnels Templates and is in no way sponsored, endorsed, administered, associated, or affiliated with Clickfunnels.

Purchases of Clickfunnels Templates are for individual use only. You may not share or sell the Clickfunnels Templates to any third parties, and the Clickfunnels Templates must remain in your own Clickfunnels account. You may not use the Clickfunnels Templates for client work. If a client wants to use the templates, they must purchase their own copy of the templates and load them into their own account.
POLICIES FOR THE THRIVECART TEMPLATES

The ThriveCart Templates are customizable templates for use solely in the ThriveCart platform. All use of the ThriveCart Templates are also subject to ThriveCart's terms and conditions (https://legal.thrivecart.com/). To use the ThriveCart Templates, you must remove the Dr. Ritamarie Health LLC branding and stock images before use and insert your own branding and images. Any violation of this provision may result in liability for copyright and trademark infringement. Detailed instructions for use will be provided, and it is your sole responsibility to confirm you are complying with all customization requirements. Dr. Ritamarie Health disclaims all liability related to your use of the ThriveCart Templates and is in no way sponsored, endorsed, administered, associated, or affiliated with ThriveCart.

Purchases of ThriveCart Templates are for individual use only. You may not share or sell the ThriveCart Templates to any third parties, and the ThriveCart Templates must remain in your own ThriveCart account. You may not use the ThriveCart Templates for client work. If a client wants to use the templates, they must purchase their own copy of the templates and load them into their own account.
PURCHASE POLICIES FOR CANVA TEMPLATES
The Canva Templates are customizable templates for use solely with Canva. All use of the Canva Templates are also subject to Canva's terms and conditions (https://about.canva.com/terms-of-use/). Institute of Nutritional Endocrinology, Dr. Ritamarie, and The Hormone Harmony Marketplace disclaim all liability related to your use of the Canva Templates and are in no way sponsored, endorsed, administered, associated, or affiliated with Canva.
Purchases of Canva Templates are for individual use only. You may not share or sell the Canva Templates to any third parties, and the Canva Templates must remain in your own Canva account. You may not use the Canva Templates for client work. If a client wants to use the templates, they must purchase their own copy of the templates and load them into their own account.

PURCHASE POLICIES FOR THRIVECART CONNECTED PRODUCTS

For the following products, you agree to the terms of service on our Thrivecart course site.
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WHAT DOES LIFETIME ACCESS MEAN?

You'll have lifetime access to the Product you are purchasing for as long as the Product exists. If the product you purchase is retired (discontinued), you will no longer have access to it. Dr. Ritamarie Health LLC cannot guarantee that notice will be provided prior to discontinuing a Product.

GIFT CARDS AND STORE CREDIT
Gift cards may be purchased inside the Hormone Harmony Marketplace for future use towards any product sold in the Hormone Harmony Marketplace. Store credits may be issued for a variety of customer service reasons, such as a duplicate purchase or credit towards an upgraded program. Store credit is for future use towards any product sold in the Hormone Harmony Marketplace. Gift cards and store credit are valid for twelve months after the date of issue. Gift cards and store credit are not redeemable for cash. There are no refunds on gift cards bought through the Hormone Harmony Marketplace.
CHANGES TO TERMS OF SERVICE

Dr. Ritamarie Health LLC may change, modify, or update these Terms at any time without notice. Any access to or use of this Website by you after Dr. Ritamarie Health LLC posts such changes shall constitute the consent of such modifications. If you have any questions or concerns about these Terms, contact staff@drritamarie.com.

Due to the digital nature of the Hormone Harmony Marketplace's products, all sales of eBooks, templates, PDFs, courses, subscriptions, Keap Templates, ClickFunnels Templates, ThriveCart Templates, workshops, memberships, and any other digital product sold in the shop are final. Gift cards purchased inside the Hormone Harmony Marketplace are non-refundable.

Shipping & Delivery

DIGITAL PRODUCTS
Most products sold in our shop are digital in nature and delivered online, so shipping is not applicable. No shipping costs will be added to your order.

Products are delivered digitally through Thrivecart and available immediately after purchase. After purchase, a download link to access your purchase will be delivered to you via email through the email address you provided in your order.

If at any time you have trouble finding or accessing your order, please contact us at staff@drritamarie.com.

PHYSICAL PRODUCTS

• How long will it take for my order to arrive?
Orders shipped within the USA will typically arrive within 8-15 business days.
During peak holiday seasons, pandemics, or severe inclement weather, delivery within the USA should be expected within 30 business days (note that ‘business days’ excludes weekends and holidays). We’ll provide a link in your confirmation email so you can easily check the status of your order at any time.

International orders (outside of the USA) may take up to 4-6 weeks to arrive. During peak holiday times, pandemics, or when there is severe inclement weather, items may take up to 10 weeks to arrive.

•How long will it take for my order to ship?
Orders will typically ship within 3 to 7 business days, however during peak holiday seasons, pandemics, or with severe inclement weather, it may take up to 20 days.

• Why haven't I received my package?
Please check the tracking on your package.

If your order status shows "Delivered" and you did not receive the item, please follow up with the carrier listed on your order status page. hormone-harmony-marketplace.launchcart.store is not responsible for lost or stolen packages.

Please also note that order tracking information may not be up-to-date on orders outside of the USA. According to FedEx, "FedEx International Mail Service provides an additional level of visibility to your economical international shipping, however, this is not a tracking process. As FedEx hands your package off to a local postal authority, there can be a lag time of 2—5 days where your package is not visible. Not every country scans its packages or performs a full set of scans. FedEx is not responsible for packages once they have been handed off to the local postal authority."

• What happens if my order is 'refused' or 'returned to sender'?
Orders that are 'Refused' or 'Returned to Sender' will be processed as a return and are not re-shipped. These include orders that could not be delivered due to incorrect address information entered during the ordering process. These types of returned orders are eligible for a refund for the cost of goods (shipping is not refundable) ."